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Return Policy

 

GORWANT is not only products name, but also a service name, we are offering perfect products and best service to customers.

Satisfied shopping experience from customers is important to us.

 

 

Do I need to send products all the way to China Factory?

 
  • the United States customers can return the lights to our warranty poit.
  • Other countries customers will need to return to China.
 

The products are fine, but I changed my mind

 
  • Products with no quality-related issues can be returned within 30 days after receiving your order.
  • Just need to let us know the tracking number when you send the lights out, we will refund you when we received the lights.
  • Any product that has been used does not qualify for a return. Returned items must be unused.
 

Products with quality problems

 
  • If the products with quality problems are still in 30 days return warranty, we will pay for the shipping cost to return the products.
  • If defect arises and valid claim is received by Service within the warranty period (30days), we can offer you an exchange, repair service, or new components for replacement.